How we handle your data at mzhti

1. What information do we collect?

To help your business grow, we need to interact with you. We only collect information strictly necessary for this purpose:

• circle Data you provide: when you fill out our contact form, we collect your name, phone/cell phone, and email.
• circle Browsing data (collected automatically): to understand how the site is used, we may record technical data such as IP address, device type and browser, operating system, pages visited, referral URL, and time spent.
• circle Cookies and similar technologies: we use cookies and analytics tools (such as Google Analytics) to understand site usage. See section 6 for details.
• circle Location: we only collect geolocation data if a specific feature requires it, and always with your prior consent.

2. How do we use your data?

We use the data you share with us only to:

• arrow_right Answer your questions and schedule a technology diagnosis;
• arrow_right Send information about our services, methodologies, or materials of interest (communication you can cancel at any time);
• arrow_right Monitor, analyze, and improve the functionality and security of our site;
• arrow_right Comply with legal or regulatory obligations;
• arrow_right Prevent fraud and misuse of our Services.

3. Who do we share your data with?

Your data is only shared when strictly necessary for operations:

• circle Partner service providers: email marketing platforms, CRM, or hosting help us manage communication and site operations. We contractually require strict security standards aligned with LGPD.
• circle Legal requirement: when necessary to comply with court orders, competent authority requests, or to investigate fraud and illegal activities.
• circle Corporate reorganizations: in case of merger, acquisition, or asset sale, your data may be transferred to the successor, always respecting the terms of this policy.

We are not responsible for the privacy practices of third-party sites or services that our site may reference.

4. Retention and security of information

We keep your personal data only as long as necessary to fulfill the purposes described, honor contractual obligations, or resolve disputes. We adopt technical, physical, and operational measures to protect your data against unauthorized access, alteration, loss, or misuse — including SSL encryption in transmissions. No internet transmission is 100% secure, but we review our practices periodically.

5. What are your rights (LGPD)?

At mzhti, data control is always yours. You can exercise, at any time:

• chevron_right Access and confirmation: know whether we process your data and what information we have about you.
• chevron_right Correction: update or correct inaccurate or outdated data.
• chevron_right Deletion: request that we permanently delete your data (except when we need to retain it due to legal obligation).
• chevron_right Portability: request your data in a structured format, to you or to third parties of your choice.
• chevron_right Consent withdrawal: cancel at any time your consent for communications or processing that depend on it.

To exercise any of these rights, email privacidade@mzhti.com.br. We will respond as soon as possible.

6. Cookies and tracking technologies

Cookies are small text files sent by the site to your browser to remember your preferences. We use:

• circle Essential cookies: necessary for the site to function correctly and securely.
• circle Session and persistent cookies: to remember language and browsing preferences.
• circle Analytics cookies (optional): we use Google Analytics to understand, in aggregate and anonymous form, how users interact with the site.

Our site currently does not respond to 'Do Not Track' signals. You can manage, block, or delete cookies in your browser settings or at Manage cookies.

7. Minors

Our Services are not directed at minors under 18, and we do not intentionally collect personal data from children or adolescents, in compliance with principles similar to COPPA. If you believe we have unintentionally collected data from a minor, please contact us at privacidade@mzhti.com.br so we can delete that information.

8. Additional rights for California residents (CCPA)

If you reside in California (USA), the California Consumer Privacy Act (CCPA) grants you additional rights:

To exercise these rights, email privacidade@mzhti.com.br.

9. Additional rights for European Union residents (GDPR)

If you are a citizen or resident of the European Union, the GDPR guarantees the following rights regarding your personal data:

• chevron_right Right of access: request access to the personal data we process about you.
• chevron_right Right to rectification: correct incomplete or inaccurate data.
• chevron_right Right to portability: receive your data in a structured, commonly used format and request its transmission to third parties when technically feasible.
• chevron_right Right to erasure (right to be forgotten): request deletion of your data when it is no longer necessary, has been unlawfully processed, or when you withdraw consent.
• chevron_right Right to object: object to the processing of your data for direct marketing purposes or based on our legitimate interest.
• chevron_right Right to restriction of processing: request restriction of the use of your data in certain circumstances (e.g., while we contest the accuracy of the information).
• chevron_right Right to withdraw consent: at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact us at privacidade@mzhti.com.br.

10. International data transfer

Your data may be processed or stored on servers located outside Brazil (e.g., through hosting providers or email/CRM tools). We require that involved partners adopt security and privacy safeguards compatible with LGPD and, when applicable, GDPR.

11. Changes to this Policy

We may update this Privacy Policy periodically. Significant changes will be prominently communicated on our site. Continued use of our Services after any change constitutes your acceptance of the new terms.

12. Applicable law

This policy is governed by Brazilian law, especially LGPD. For users in other jurisdictions, applicable local data protection laws (GDPR and CCPA) also apply where relevant. By using our Services, you acknowledge that your data may be processed in Brazil and agree to the application of Brazilian law, without prejudice to the additional rights set forth in sections 8 and 9.